From Alexa to Siri and Google Home, today’s largest brands know that voice is the new revolution in customer experience.
DAP helps companies meet consumer demand and capture new market share with voice technology. We work closely with your team to define the right voice strategy for your organization, then see your skill through development, integration, launch and optimization.
Win in the conversational economy
Voice is transforming search
By 2020, 50% of all searches will be voice searches. 30% of these searches will be done without a screen.
Voice is accessible
One billion devices already have access to voice assistant technology, presenting a huge opportunity for brands to engage with customers.
Consumers want it
It’s estimated that nearly 55% of all U.S. households will own some type of “smart speaker” by 2022.
How we can help
Define the value of voice for your organization.
Whether you want to expand your omnichannel presence, simplify customer support or enhance brand communication, we’ll determine the right use case for your skill. We’ll then create a roadmap to bring an engaging, on-brand voice skill to market.
Create a conversation that keeps users coming back.
Fluid, natural interaction is at the heart of your voice experience. We define the dialog logic, map the user flows, account for prompts, re-prompts, errors and more. The result is an intuitive conversational experience that brings more value to your customers and brand.
Build the technology.
DAP developers bring your voice skill to life. We can integrate your skill with existing apps, or build out new ones. Our team has deep experience in voice-assisted technology, including automated speech recognition, NLU and NLG.
Aim for the best voice experience.
The launch of your voice skill is just the beginning. We monitor user data, look for friction points and identify areas of improvement. Then, we update and refine the skill to optimize your users’ experience.
Voice Use Cases