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mindSHIFT

mindSHIFT

Analytic strategy increases lead generation by 300%

increase in lead generation through a successful A/B test on the client’s product detail page
300%
increase in "request a quote" leads within one month of redesign launch
25%
increase in quote to sales ratio after the design overhaul
31%

Analytic strategy increases lead generation by 300%

technology-icon-04@1x Technology
Analytics
Digital Strategy
Product Management
mindSHIFT's homepage shown on desktop
mindSHIFT's analytics platform shown on desktop

Background

Is there a way to ensure a seamless implementation of an analytics capability for four major multi-language sites across North America? mindSHIFT, a leading B2B IT services and solutions company, called on DAP to find the best analytics platform for its complex needs.

Discovery

Handling large amounts of data on a daily basis became challenging for our client. DAP realized that mindSHIFT couldn’t unlock the actionable insights within its data without a powerful analytic platform, flawless execution and proper training.

Solution

DAP assisted the client during the analytics implementation process from start to finish. Our tools provided key insights for the product, information architecture, and design team. We also came up with a data collection strategy to increase lead generation and enabled IT service purchasing throughout the website.
  • Defined a digital strategy, including KPIs and metrics
  • Implemented self-service reporting and dashboards
  • Conducted user testing
  • Implemented analytics tools, including Google analytics, Google Tag Manager, and heat mapping software

Results

300% increase in lead generation through a successful A/B test on the client’s product detail page
Screenshot of mindSHIFT's analytics platform shown on desktop

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